Return Policy

✅Return WindowYou may request a return or exchange within 14 days of delivery.

✅Eligible ReturnsWrong product receivedDamaged or leaked product upon arrivalProduct safety seal/tamper-proof packaging must be intact (if applicable)

Non-Returnable Items  Due to hygiene and safety reasons:

Opened or used skincare/haircare products'

Products damaged due to customer misuseItems purchased during clearance or special sale (unless damaged)

Refunds Refunds (if approved) will be issued:As store creditorBank/COD refund where applicable Processing time: 7–10 working days

ExchangesIf the product is available in stock, we will arrange a replacement at no extra charge for approved claims.Return Process1

Email: info@earthling.pk2Provide order number + photos of issue3Our team will review and respond within 48 hours